Terms & Conditions
At Pure Health Essentails, we are committed to providing our customers with the highest quality herbal products. We take pride in the quality and effectiveness of our products, and we want to ensure that you are completely satisfied with your purchase. Therefore, we have established the following terms and conditions:
Return/Refund & Exchange Policy:
Because it is a consumable product and supplements, and for the safety of our valued customers, we do not accept returns/refund for any of our products already delivered to customers home. However, we
We only accept exchanges for products that are damaged upon receipt. Or for wrong items shipped.
If you receive a defective or damaged product, please contact our customer service team within 3 days of receiving the product to request an exchange.
To request an exchange, you must provide proof of purchase and a photo of the defective or damaged product.
Once we receive your request for exchange, we will issue a Return Authorization (RA) number, which must be included with the returned product.
The returned product must be in its original packaging and condition. Unused and unopened.
We reserve the right to refuse any exchange that does not meet the above criteria.
Shipping and Handling:
Shipping and handling fees are non-refundable.
You will be responsible for the cost of shipping the product back to us.
We will cover the cost of shipping the exchanged product back to you.
Limitations of Liability:
Just as we humans are different, so also our body metabolisms are different. Therefore, we respond to treatment differently. In this regards, We do not guarantee the effectiveness of our products in treating any specific medical condition.
We are not liable for any adverse reactions or side effects that may result from the use of our products.
Our liability is limited to the purchase price of the product.
By purchasing our products, you acknowledge that you have read and agree to these terms and conditions. If you have any questions or concerns, please do not hesitate to contact our customer service team for assistance.
Thank you for choosing Pure Health Essentials for your health and wellness needs.